Responsible Gaming
We are committed to provide gaming in a responsible, fair and transparent manner.
Play Responsibly
The Group is committed to providing unique gaming experiences in responsible and safe environments
Player Protection
IZI Group prides itself on a strong player protection record. We have developed over the years a meticulous process that protects players throughout their various stages of engagement.
IZI Group has built and continues to develop its player protection program by focusing on four (4) key pillars, namely, the provision of gaming services in a responsible manner, the protection of player funds at all times, fair terms of engagement with players, and the settlement of any disputes. Our practices are guided by the Player Protection Regulations as duly issued by the Malta Gaming Authority.
Self-Barring
IZI Group provides players with a self-barring procedure enabling them to exclude themselves from gaming activities for a definite or indefinite period of time. Throughout this period of exclusion, IZI Group ascertains that no player can gain access to our services.
In our online gaming services, we ensure that self-barring is no more than one click away from the responsible gaming information page. Exclusion through self-barring is only implemented at the specific request of players, either by contacting our customer service, or by fulfilling the automated process. IZI Group can also exclude players on the basis of gambling problems.