Know Your Customer
We employ rigid customer due diligence, customer screening, and player profiling across all group operations.
A Fair and Transparent Environment
Knowing your customer is the basis for the provision of fair, safe, and transparent gaming services.
Due Diligence
All entry level due diligence is achieved through the collection and storage of registration requirements.
Screening
Real time screening of customers is undertaken across the Group operations through a third-party system called ACURIS.
Risk Segmentation
Customers are segmented according to their risk profile. Requirements for documentation from customers is linked directly to the risk profile.
Diligence on High-Risk Profiles
The Group invested in ‘Know Your Customer Portal’ (KYCP) in 2019 to automate the risk assessment process on customers
Get in touch
HOW CAN WE HELP?
We’d like to hear from you. Whether it’s a job enquiry, a business proposal or simply a request for information, do get in touch with us. Our customer support team will treat your request with full confidentiality and we promise to get back to you as quickly as possible.
