National Lottery Earns ISO Certification for Excellence in Security and Operations

Published On: October 11, 2024 | Categories: News & Events |
ISO Certification
National Lottery plc Earns Prestigious ISO Certification for Excellence in Security and Operations

National Lottery plc, the exclusive operator of the national lottery of Malta, has been awarded the globally respected ISO/IEC 27001:2022 Certification. This certification acknowledges the company’s outstanding commitment to security, operational efficiency, and the highest management standards across all its functions.

The ISO/IEC 27001:2022 certification is a leading internationally recognised benchmark for Information Security Management Systems (ISMS). National Lottery plc’s achievement highlights its dedication to maintaining a robust, visible, and well-documented security environment, essential in fostering public confidence and trust in its games and services.

Mr. Joseph Bonanno, Chief Lottery Officer of National Lottery plc, emphasised the significance of this milestone, “Achieving this certification underscores our strategic efforts to maintain the highest international standards, ensuring the security and integrity of our operations. This recognition reaffirms the trust that players, the public, and society can place in our games and services. Obtaining this certification within such short timeframes since the commencement of our operations is quite remarkable and attests our commitment to quality, security and integrity.”

Auditors from TÜV HELLAS (TÜV NORD) conducted a comprehensive audit of National Lottery plc’s operations in Malta, evaluating the company’s management, organisation, and lottery/betting systems. The audit spanned across multiple departments, including Legal and Compliance, Information Systems, Operations, Sales and Marketing, Corporate Services, Human Resources, and Finance. Key personnel from each area were interviewed to ensure compliance with the stringent requirements of the certification.

A particular highlight of the audit was the inspection of the company’s Live Draw Studios, where the auditors reviewed the procedures governing the live draws of its games. This thorough examination ensures that the draw processes are managed with integrity, bolstering confidence in the fairness and transparency of the games offered.

Another critical facility audited was the Logistics Centre, which manages key operational aspects such as field operations, technical services, warehousing, logistics, and fulfilment for the company’s retail network.

This prestigious international recognition will serve as a catalyst for National Lottery plc in its pursuit of and commitment to responsible gaming, security, and transparency, always prioritising the interest of players and society at large.


National Lottery plc is a fully owned subsidiary of IZI Group plc, the largest land-based gaming operator in Malta. National Lottery plc is the exclusive concessionaire of the National Lottery of Malta. IZI Group plc also operates the Dragonara Casino, Malta’s No 1 land-based casino established in 1964. IZI Group plc offers a full range of online casino and sports betting products via Dragonara.com and IZIBET.com and soon will offer lottery products online via lottery.mt. IZI Group plc is an equal opportunities company and one of the largest privately-owned groups providing full time employment to over 500 employees.

IZI Group is committed to providing unique gaming experiences in responsible and safe environments. We emphasize responsible gaming practices and encourage patrons to visit the Responsible Gaming Foundation at Responsible Gaming Foundation for support and information.

IZI Interactive Limited (MGA/B2C/345/2016), Dragonara Gaming Limited (MGA/B2C/181/2010), and National Lottery (MGA/B2C/003/2022) are all gaming operations under IZI Group and are licensed by the Malta Gaming Authority under the Gaming Act Chapter 583 of the laws of Malta.

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