This position requires individuals who would like to work in a dynamic customer service environment with a respected leader in the gaming industry on the island. Betting Store Attendants will be selling all National Lottery’s suite of games in a fun, safe and responsible environment.
Managing the day-to-day operations of the retail store
Being responsible for the opening and closing of the shop
Being the first point of contact with our customers and making sure they have the best experience in our shops
Handling queries and ensuring that any technical issues are followed up and resolved in a timely manner
Ensuring the shop is always kept clean and tidy
Cash handling, which includes both receiving and paying out customers
Liaising with other departments to ensure good communication
Reporting any problems/complaints to the Betting Store Manager
Attending necessary training to be able to educate customers on the wide range of products and gaming entertainment available
Be a keen sports enthusiast with a passion for helping people
Have excellent communication skills in Maltese and English
Have experience using Microsoft Word, Excel, Email and good general IT skills
Be available to work weekends and public holidays
Be discrete and confidential
Be flexible and self-motivated
We look forward to hearing from you! Please apply directly using the apply button below. In case you have any further questions about the role, you are welcome to contact us at [email protected] or our Helpline phone (+356) 2570 4000.
IZI Group plc is a public limited company, registered with the Malta Business Registry under the Companies Act 1995 with registration number C 34215, and having its registered office situated at Portomaso Business Tower, Level 11, St. Julian’s, STJ 4011, Malta.
IZI Group plc is the parent company of National Lottery plc operator of the national lottery and IZIBET retail network, Dragonara Gaming Limited, operator of the Dragonara Casino, Gaming Operations Limited, and IZI Interactive Limited operator of dragonara.com, lottery.mt, and izibet.com. All operations are licensed by the Malta Gaming Authority under the Gaming Act Chapter 583 of the laws of Malta. Continue reading…