Core Systems Support

Job Description

As part of the Core System Support team, you will be responsible for operating and maintaining the land-based gaming systems, including the National Lottery draw processes, as well as provide technical 2nd line support to our support desk, retailers and other personnel on gaming and application-related matters.

Responsibilities

• Operation and maintenance of retail and casino gaming systems
• Back-office configuration of new shops, equipment and personnel within the gaming systems
• Participation in back-office aspects of the National Lottery draw process
• 2nd line support to our support desk, retailers and other personnel
• Participation in Quality Assurance process of gaming systems, terminals and internal applications
• Escalation to and follow-up on 3rd party suppliers or internal resources as per Incident Management requirements
• Operation of multimedia display solutions

Requirements

• Have software or other technical certification or experience
• Be able to work in a mission-critical environment with responsibility and under pressure
• Be able to work as part of a team, on a shift basis including on-call
• Be able to follow procedures and effectively evaluate any risks
• Be able to express yourself fluently and meticulously in English both orally and in writing
• Have an eye for detail and actively suggest corrections or improvements
• Be willing to learn and take on new challenges and responsibilities
• Possess a clean police conduct

Interested?

We look forward to hearing from you! Please apply directly using the apply button below. In case you have any further questions about the role, you are welcome to contact us at [email protected] or our Helpline phone (+356) 2600 7000.