Position Overview
The Food and Beverage Server is responsible for providing a warm welcome with friendly, professional service while offering a wide range of food and beverages to all our guests. S/he will be responsible for complete set up before and after service, guest service, and supporting the back of the house.
Responsibilities:
- Serve food and drinks efficiently and courteously.
- Take orders, answer queries, and support guests with promotions.
- Work closely with kitchen and gaming teams to ensure smooth service.
- Maintain cleanliness of assigned areas and uphold service standards.
- Assist in resolving guest complaints and escalate when required.
Confidentiality:
- Whilst working for the Company there will be access to a wide variety of confidential information concerning the Company guests and employees.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests, and employees unless otherwise stated. Please refer to the Employee Handbook for full policy details.
Healthy & Safety:
- To be aware of and comply with safe working practices as stipulated by the Health and Safety Act and as applicable to your place of work. This will include the incumbent’s awareness of any specific hazards at the workplace.
- The wearing of appropriate protective clothing provided or recommended by the Company will be obligatory.
- To report any defects in the building, plant, or equipment according to casino procedure.
- To ensure that any accidents to staff guests or visitors are reported immediately in accordance with correct procedures.
- To attend statutory Fire, Health, and Safety Training and to be fully conversant with and abide by all rules concerning:
- Fire, Health, and Safety
- Regulations, such as COHSS in the European Union, related to the control of substances hazardous to health.
- Risk Assessments for your department
- Casino Fire & Evacuation Procedures
Other Information:
- As the Casino’s level of business varies considerably, there is a need for flexibility in attitude, approach, and working hours.
- The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
Requirements:
- Previous experience in F&B service or hospitality.
- Customer orientated and able to work in a Team.
- Skill Pass is required.
- Available to work rotating shifts, including nights, weekends and public holidays.
- Fluent spoken and written English; additional languages are an asset.
Vacancy posted on: June 1, 2025
Apply for Food and Beverage Server
Please fill out the following form. After you have completed your application an email will be sent to you with relevant information.
