The Technical Project Manager is responsible for planning, coordinating, and delivering technical initiatives across the Group’s digital platforms. The role bridges Technical and Non-Technical functions such as Product, Development, QA, Infrastructure, Compliance, Payments, Marketing, Customer Support and external vendors to ensure projects are delivered on time, within scope, and to the required quality standards.

The successful candidate will manage multiple concurrent projects involving platform development, third-party integrations, website enhancements, regulatory initiatives, mobile applications, payment solutions, CRM, operational improvements and other critical organizational initiatives while ensuring effective communication between business and technical stakeholders.

Key Responsibilities

  • Administer and maintain Windows and Linux servers, endpoints, and collaboration platforms.
  • Independently troubleshoot complex system and network incidents.
  • Manage user access, authentication, and permissions in line with least-privilege principles.
  • Own defined operational services and improve resilience through automation and scripting.
  • Participate in on-call rotations and structured incident response activities.

Operational Resilience & Security Responsibilities

  • Support availability, backup, recovery, and monitoring controls aligned with ISO 27001.
  • Contribute to incident detection, response, and recovery processes supporting operational resilience objectives.
  • Ensure adherence to change management, access control, and logging procedures.
  • Support audits, evidence gathering, and control effectiveness reviews.

Competency Expectations

  • Strong troubleshooting skills across OS, applications, and network layers.
  • Operates independently within defined change and risk controls.
  • Demonstrates measurable reduction in recurring incidents and service degradation.
  • Supports and mentors junior administrators.

Education, Experience & Technical Skills

  • Degree or professional certifications in IT or related field.
  • 2–5 years experience in systems administration or IT operations.
  • Hands-on experience with Cloud Technologies, Windows Server, Linux, Active
  • Directory, networking, and scripting.

Vacancy posted on: October 1, 2026

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