Position Overview

Dragonara Casino is seeking a skilled and responsible Casino Surveillance Officer to join their team in a full-time capacity. The candidate will be entrusted with the crucial task of diligently monitoring CCTV cameras and overseeing all facets of the casino’s operations and gaming activities.

Responsibilities:

  • Responsible for observing, monitoring, and recording all activity occurring in the casino area.
  • Using video and audio technologies, recording observations, and reporting in writing as required procedures.
  • Monitoring events, table games, slots, cash vault, count room, bar areas, and casino premises.
  • Performing duties in compliance with company standards and gaming regulations.
  • Assisting with the coordination and resolution of emergency situations.
  • Disclosing irregularities, variances from procedures, etc., observed during the performance of duties to the immediate attention of management.
  • Demonstrating a commitment to ensuring responsible gaming and responsible alcohol service.
  • Discreetly notifying appropriate managers of any concerns and observations.
  • Documenting suspicious activity by using PC applications such as Microsoft or reporting software.
  • Performing all other related and compatible duties as assigned.

Requirements:

  • Knowledge of gaming laws, casino rules, procedures, and regulations as applied to the game(s) under supervision.
  • Supervisory, communication, analytical, observational, and organizational skills.
  • Must have at least one (1) year experience in a security/surveillance-related and gaming-related position.
  • Must possess PC skills and demonstrate a working knowledge of Microsoft Office programs, surveillance cameras, and audio equipment.
  • Must be fluent and literate in English.
  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; (shifts may change).

Vacancy posted on: June 23, 2023

Apply for Casino Surveillance Officer

Please fill out the following form. After you have completed your application an email will be sent to you with relevant information.