National Lottery Recruitment Day

Be part of a new era in gaming!

National Lottery plc a wholly owned subsidiary of IZI Group plc will be taking over the operation of the National Lottery from Maltco Lotteries on July 5th 2022. In preparation of the imminent launch of service, National Lottery plc is holding a recruitment day on Saturday 11th June 2022 at the Hilton Hotel, St Julian’s from 9am till 4pm.

If you are interested in forming part of our team and want to benefit from this unparalleled work opportunity register your interest by filling the form below. We are currently searching for dynamic and energetic people to form part of our retail network personnel. The current available roles are:

  • Betting Store Manager
  • Betting Store Attendant

In the roles above, one will be an ambassador of our company by working in our stores and selling all National Lottery’s suite of games in a fun, safe and responsible environment. If one is a keen sports enthusiast with a passion for helping people, then this could be an opportunity to join a respected leader in the gaming industry on the island.

If these roles are not what you are looking for, but you still want to get in touch with us to showcase your profile for other different positions, one can still submit an open application.

So come work for National Lottery plc and become part of a new era in Gaming in Malta.

Betting Store Manager

Operations   •   Full-Time

As Betting Store Manager you will assume responsibility for the overall success of the store by ensuring that revenue targets are met, supervising Betting Store Attendants, and maintaining effective quality control. By having the required knowledge of all National Lottery’s suite of games one will provide direct assistance for our Betting Store Attendants.

  • Optimize and oversee operations to ensure efficiency
  • Balancing of cash collection, reconciling and preparation of store deposits
  • Managing and resolving customer difficulties using applicable software
  • Ensure compliance with company’s policies and operational guidelines
  • Deal with problems by providing creative and practical solutions
  • Evaluate performance using key metrics and address issues to improve it
  • Providing product training and service information to Betting Store Attendants
  • Liaising with various departments
  • Drive the up-selling of products and services
  • Completing betting store metric reports as required
  • 1-3 years of experience in a supervisory role will be considered an asset
  • Having a sound knowledge of sports betting, lottery and bingo games is considered an asset
  • Proficiency in relevant computer and Microsoft Office applications
  • Have excellent problem-solving skills
  • Have good listening, verbal, and written communication skills
  • Be able to multitask and handle stressful situations without supervision appropriately

Betting Store Attendant

Operations   •   Full-Time

This position requires individuals who would like to work in a dynamic customer service environment with a respected leader in the gaming industry on the island. Betting Store Attendants will be selling all National Lottery’s suite of games in a fun, safe and responsible environment.

  • Managing the day-to-day operations of the retail store
  • Being responsible for the opening and closing of the shop
  • Being the first point of contact with our customers and making sure they have the best experience in our shops
  • Handling queries and ensuring that any technical issues are followed up and resolved in a timely manner
  • Ensuring the shop is always kept clean and tidy
  • Cash handling, which includes both receiving and paying out customers
  • Liaising with other departments to ensure good communication
  • Reporting any problems/complaints to the Betting Store Manager
  • Attending necessary training to be able to educate customers on the wide range of products and gaming entertainment available
  • Be a keen sports enthusiast with a passion for helping people
  • Have excellent communication skills in Maltese and English
  • Have experience using Microsoft Word, Excel, Email and good general IT skills
  • Be available to work weekends and public holidays
  • Be discrete and confidential
  • Be flexible and self-motivated
Application Form
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