Payments and Fraud Analyst

Job Description

As a Payments & Fraud Analyst, you will play a pivotal role in ensuring the security and integrity of our operations by monitoring transactions, identifying and mitigating fraudulent activities, and collaborating with various stakeholders to maintain compliance. You’ll be part of a dynamic team dedicated to safeguarding our business while upholding the highest standards of customer experience.

Responsibilities

• Oversee incoming and outgoing transactions with diligence
• Establish transactional rules and velocity rules tailored to our business requirements
• Conduct comprehensive customer due diligence and promptly report any suspicious behavior or transactions related to Anti-Money Laundering (AML) procedures
• Recognize potential bonus hunters and fraud rings
• Collaborate with Payment Providers, financial institutions, authoritative bodies, and internal departments
• Proactively identify and take action against fraudulent activities
• Thoroughly investigate fraudulent behavior and implement measures to mitigate various forms of abuse
• Offer valuable insights to the operations team about existing and new traffic, differentiating genuine customers
• Handle investigations and provide defense against chargebacks and high-risk players
• Support customer support and payments departments by providing guidance on cases involving fraudulent activity
• Maintain an up-to-date record of daily duties and tasks

Requirements

• Minimum of 2 years experience in a role related to Risk, Fraud, Payments & Verifications
• Demonstrates exceptional attention to detail and strong organizational skills
• Possesses knowledge of Anti-Money Laundering and Responsible Gaming processes
• Exhibits a performance-driven mindset, excelling both as a team player and when working independently
• Shows proficient skills in MS Office, particularly MS Excel
• Fluent in spoken and written English, showcasing excellent communication skills
• Naturally solution-oriented, proactive, efficient, and resourceful
• Thrives in a fast-paced, dynamic environment, adept at adapting priorities as needed
• Evidence adept decision-making and applies a risk-based approach to cases, all while considering the company’s business needs and customer experience
• Previous experience with Nuvei (Safecharge) or Payment IQ is considered an asset.

We look forward to hearing from you! Please apply directly using the apply button below. In case you have any further questions about the role, you are welcome to contact us at careers@izigroup.com or our Helpline phone (+356) 2570 4000.