HR & Office
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Surveillance Officer
HR & Office • Full-Time
Surveillance Officers are responsible for the CCTV observation (but not limited to) of all aspects of the Casino Operation and the reporting of all irregular or illegal activities.
- To monitor all aspects of the operation.
- To maintain vigilance at all times.
- To record and report any irregular or illegal activities that occur in the casino to the Surveillance Management.
- To ensure the accurate reporting of all activities in the appropriate logs is complete, factual and literate; and that all written work and general administration are also kept neat, concise and accurate at all times.
- To collate statistical information as required by the Surveillance Management.
- To ensure that all Surveillance equipment is functioning correctly and to report any malfunctions to Surveillance Management as soon as possible.
- To respond to all duress situations promptly and to ensure the incident is monitored in its entirety where possible.
- To ensure all Surveillance & company policies, work rules and procedures are strictly complied with at all times.
- To make decisions, when required to do so, that maintain a high standard of integrity in the eyes of the Department, Management and Departments.
- To maintain strict confidentiality in all matters pertaining to equipment, procedures and information.
- To conduct oneself in a professional manner at all times.
- Other duties as required by the Head of Security & Surveillance
- One year of work experience in a similar position or any other operational position in a casino is a must
- Detail Oriented
- Excellent spoken and written English. Any additional language would be considered an asset
- Computer literate and familiar with Microsoft Office applications
- Possesses a high level of integrity
- Able to remain concentrated for long periods
- Able to work independently whilst also as part of a team