The Betting Store Manager will assume responsibility for the overall success of the store by ensuring that revenue targets are met, supervising Betting Store Attendants, and maintaining effective quality control. By having the required knowledge of all National Lottery’s suite of games one will provide direct assistance for our Betting Store Attendants.
Optimize and oversee operations to ensure efficiency
Balancing of cash collection, reconciling and preparation of store deposits
Managing and resolving customer difficulties using applicable software
Ensure compliance with company’s policies and operational guidelines
Deal with problems by providing creative and practical solutions
Evaluate performance using key metrics and address issues to improve it
Providing product training and service information to Betting Store Attendants
Liaising with various departments
Drive the up-selling of products and services
Completing betting store metric reports as required
1-3 years of experience in a supervisory role will be considered an asset
Having a sound knowledge of sports betting, lottery and bingo games is considered an asset
Proficiency in relevant computer and Microsoft Office applications
Have excellent problem-solving skills
Have good listening, verbal, and written communication skills
Be able to multitask and handle stressful situations without supervision appropriately
We look forward to hearing from you! Please apply directly using the apply button below. In case you have any further questions about the role, you are welcome to contact us at [email protected] or our Helpline phone (+356) 2570 4000.
IZI Group plc is a public limited company, registered with the Malta Business Registry under the Companies Act 1995 with registration number C 34215, and having its registered office situated at Portomaso Business Tower, Level 11, St. Julian’s, STJ 4011, Malta.
IZI Group plc is the parent company of National Lottery plc operator of the national lottery and IZIBET retail network, Dragonara Gaming Limited, operator of the Dragonara Casino, Gaming Operations Limited, and IZI Interactive Limited operator of dragonara.com, lottery.mt, and izibet.com. All operations are licensed by the Malta Gaming Authority under the Gaming Act Chapter 583 of the laws of Malta. Continue reading…